SPEAKING · WORKSHOPS · PODCAST CONVERSATIONS
What changes when
we get curious?
Bring a conversation about assumptions, listening, and leadership to your next event.
Michael draws on more than twenty years of experience in sales, leadership, coaching, and teaching to help people ask better questions and turn understanding into action.
Discuss your event ↗CONVERSATIONS WE CAN BUILD TOGETHER
Curiosity wins,
certainty loses.
How often do we decide what someone means before we ask? Explore the assumptions that shape our reactions, and practice questions that make room for a different answer.
Audience takeaway: A practical way to separate what you know from what you’ve assumed.
FOR TEAMS & ORGANIZATIONS
Communication · Listening · Trust
Beyond the
scoreboard.
Results matter. The conversations, habits, and decisions behind them deserve attention too. Explore how leaders can coach with curiosity while keeping expectations clear.
Audience takeaway: Questions that connect performance conversations to actions people can control.
FOR LEADERS & COACHES
Leadership · Accountability · Growth
Understand before
you influence.
Before recommending a solution, understand the person in front of you. A conversation about listening for priorities, confirming expectations, and following through.
Audience takeaway: Three habits for the next customer conversation: ask, confirm, and follow through.
FOR SALES & SERVICE TEAMS
Relationships · Sales · Customer experience
FOR PODCAST HOSTS
Let’s have a
real conversation.
Leadership lessons learned the hard way. Why we listen to respond. The difference between influence and understanding. There’s plenty to talk about beyond the book.
Invite Michael to your podcast ↗START WITH YOUR AUDIENCE
What would you like
them to take away?
Tell Michael about your event, your audience, and the conversation you want to start. Together, you can discuss a topic and format that fits.
Send an inquiry ↗A helpful starting point
- Event date and location, or virtual format
- Audience size and who will be in the room
- Your goals and preferred session length
- Budget range and contact information
PRAISE FOR RETAIL OUT OF IT
“If I were managing a sales team or teaching a course on social influence, it would be required reading.”Dr. R. SmithRetired Social Psychology Professor